Cancellation Policy

We ask that you call us at least 24 hours in advance if you need to cancel your appointment.

Late Arrivals

If you are more than 20 minutes late without contacting us, your appointment will be rescheduled. We firmly believe in the value of your time and make a conscience effort to avoid long waiting periods in the salon. If time is critical to your schedule on a particular day, please make us aware of your schedule when scheduling your appointment.

Missed Appointments

In the event that you miss three consecutive appointments without contacting us, you will be unable to schedule future appointments. However, you will be considered as a walk-in.

Confirmation Calls

As a courtesy, we try to call and confirm your appointments a day prior to your appointment. However, if we are unable to call or reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments.

Children Policy

As a courtesy to other salon guests, and in our efforts to offer a relaxed and professional atmosphere we ask that you are aware that it is your responsibility to watch your children at all times while in the salon.

Walk-Ins

We are not doing walk-in anymore due to Covid-19. We are working by appointments only

Fees

All fees for services rendered are expected upon completion of services. We will be more than happy to discuss all charges and fees. Considering that all services are individually priced, please request a total price prior to receiving services. If you should conclude that you are unable to pay for all your services, we will gladly reschedule your appointment. Thank you for your kind co-operation